FREQUENTLY ASKED QUESTIONS

  • Who can I contact with general questions about SHAG?

    Please email shag@springhillartsgathering.com or DM @springhillartsgathering on Instagram.

  • How do I buy tickets?

    Ticketing links are on our calendar page.

  • How much does it cost to attend?

    Day Passes are $45 and children 12 and under are free. The Washington Town Party on August 8th is a free event, however requires pre-registration through the calendar page.

  • Where is SHAG located?

    The entrance is located at 292 Bee Brook Road, New Preston, CT 06777.

  • Where do I park?

    On-site parking is available on a first-come-first-served basis. Overflow will be directed to nearby lots within a two-mile radius. From there, the SHAG Bus will bring guests to the festival site, and run regularly throughout the event to ensure ease of access to all off-site vehicles. Please take this into consideration when planning your visit.

  • When is SHAG open?

    Our 2021 public schedule is July 30-August 1 & August 6-8. Doors open at 3 PM and programs conclude by 10 PM. The Washington Town Party on August 8 is 12-10 PM.

  • Are food and beverage available for purchase?

    We have an abundant food & beverage program. More information about menus can be found on our calendar.

  • Is SHAG accessible to persons with reduced mobility?

    Individuals with reduced mobility can request the aid of a staff-driven golf cart.

  • Do tickets need to be booked in advance or can we show up when we feel like it?

    Tickets should be booked online, in advance of the event. Ticketing links can be found on this site's calendar page. Tickets to any non-sold out events will be available for purchase at the door. The free Washington Town Party on Sunday, August 8 requires pre-registration through the calendar page.

  • How are any COVID-19 protocols or PPE being handled?

    Any guidelines required by the State of Connecticut and CDC will be adhered to. PPE will be available on-site, and hand sanitizer will be widely available.

  • What happens in case of bad weather? Are refunds offered?

    SHAG is rain or shine. In case of inclement weather, staged programs will be re-routed to our spacious barn to the best of our ability. Refunds will not be offered.

  • Are pets allowed?

    Please leave pets at home unless they are licensed service animals.

  • What should I wear?

    Comfortable clothing and shoes that are suitable for outdoor activities.

  • Can I take pictures and video, and post on social media?

    Yes! Please tag @springhillartsgathering and #springhillartsgathering on Instagram! In some instances, performers may request that no video be taken.

  • I am traveling from out of town, where should I stay and what else should I check out?

    Our town has a great website including recommendations for lodging, dining, culture, family fun, and more! Visit explorewashingtonct.com